Travel Insurance and a difficult customer...

Slowly progressing with getting stuff sorted for my lovely dovely trip :)
Today i phoned i-to-i ( the people i booked my trip with) to buy my travel insurance. We do have a family policy courtesy of Ma and Pa but i didnt think it would cover my for volunteering and also probably wouldnt cover me travelling by myself so i figured buying it from the people i booked it with would cover all the bases.
I was working today ( i work in a clothes shop for those of you who dont know me!) and this uber nob came in saying that hed bought this t shirt ( which he didnt have with him) and said that the "little round black thing" ( he was foreign) had been left on. i eventually worked out that he was talking about the securiy tag and i explained that if he brings it in with the receipt we would be hapy to take it off for him. uh oh. big problem. nobface doesnt have a receipt, and he keeps saying there must be some way we can resolve this and hes very annoyed that weve left the tag on. and i keep explaining that enless he somehow magically proves that he actually paid for the tshirt then we dont have to do anything. he gets really quite angry and to be honest really quite RUDE and so i in my patronising professonal voice explain that its not my fault the mofoing tag was left on! Anyway i go and speak to my manager and she says that if he tells us the exact date and time he bought it we can look on CCTV. so i ask nobface what the time and date was... " emmmm... monday or tuesday... i think" SO HELPFUL. seriosuly do some people not get that they just look like massive thieves in situations like this?? anyway grumpy foreign man left eventually saying he was gonna " take this further" i was like yeah go for it theyre only gonna beack me up lol :)
Also my aunty jenny phoned me today with an email address of someone who lives in Buenos Aires ( where i will be spending an afternoon and night on my laz before my flight up to posadas) who is willing to show me around and generally make sure i dont get kidnapped lol. Isnt it just so cute when someone goes out of their way to do something for you? I love you aunty jenny :D she also told that its very important that i need to make sure i have enough underwear with me because apparently underwear in forgeign countries is totally rubbish!!hahahaha xx

More ridiculous tales soon :)
Bethnal x